Thank you for choosing GC Laser Designs for your personalized laser cutting and engraving needs. Our Shipping Policy outlines the details regarding the shipping of our products.
1. Processing Times:
- Creation Time: Our products are carefully crafted to meet your customization requirements. Please allow up to 7 business days for the creation of your items before they are ready to be shipped.
2. Shipping Provider:
- We exclusively use Australia Post as our shipping provider to ensure reliable and efficient delivery of your orders.
3. Shipping Rates:
- Flat Rate: We offer a flat shipping rate of $10 for all orders Australia wide.
- Free Shipping: Enjoy free shipping on orders over $50 within Australia.
4. Delivery Times:
- Delivery times vary depending on your location and Australia Post’s delivery schedule. Once your order has been shipped, you will receive a confirmation email with tracking information.
5. Order Tracking:
- You can track the status of your order by using the provided tracking information on the Australia Post website.
6. International Shipping:
- Currently, we only offer shipping within Australia. We do not offer international shipping at this time.
7. Shipping Address:
- It is the responsibility of the customer to provide an accurate and complete shipping address. GC Laser Designs is not responsible for any delays or non-deliveries due to incorrect addresses.
8. Delivery Issues:
- If you encounter any issues with the delivery of your order, please contact us at [contact@gclaserdesigns.com.au] as soon as possible. We will work with you to resolve any problems promptly.
9. Changes to Shipping Policy:
- We reserve the right to update our Shipping Policy to reflect changes in our practices. Please review this policy periodically.
10. Contact Us:
- If you have any questions or concerns regarding our Shipping Policy, please contact us at [contact@gclaserdesigns.com.au].
Thank you for choosing GC Laser Designs!